COMPLAINTS HANDLING PROCESS

Here at wiseenergy  Limited, customer satisfaction is paramount as our customers are the base and heart of our business, , we like to be  honest and transparent with the work we carry out, so if you have any complaints  please do get in touch. We will aim to make contact within 48 hours and assign a complaints advisor with full details given asap

Wiseenergy  Limited Complaints

• Call us directly – 0116 3665910
• Post – Wiseenergy Limited , 3 ballater close, Leicester , le5 6xa
  • By email:info@wiseenergy.uk

All we require is your business name, a direct contact name and telephone number, business address and energy account number so we can deal with your complaint asap

We aim to make contact within 48 working hours.

You will be given a complaints reference number for future communications

The Ombudsman Service is completely impartial and the he service is completely free without charge.

If you feel your query has not been dealt within a certain timeframe, you can contact the ombudsman on the details below

 complaint to OFGEM.

Post: Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF
Phone: 0330 440 1624
Email: enquiry@ombudsman–services.org

https://www.ofgem.gov.uk/information-consumers/energy-advice-households/making-complaint-about-your-energy-supplier-or-network-operator

Trusted by the biggest & best utility suppliers in the UK

We work tirelessly on your behalf to negotiate the best possible prices and reduce your existing rates. Get a FREE quote today.

 Get A Quote

Register your interest by completing this simple form below and one of our Wise Energy Consultants will
contact you within 24 hours to discuss your options.